1. Do you provide the technical service oversea?
Yes. We can provide technical service overseas. We will send professional workers to help customers if needed.
2. Do you pass CE certification?
Yes. If you need, we can provide CE certificates for machines and accessories.
3. How can we guarantee quality?
Always a pre-production sample before mass production;Always final Inspection before shipment.
4. How long is your delivery time?
Normally: 20-45 days for single machine, 10-75 days for spare parts. Urgent orders can be prioritized upon request.
5. Can I visit your factory before placing the order?
Sure. You are warmly welcome to visit our factory. We will arrange pickup and reception for you.
6. What are our trading terms?
Accepted delivery methods: EXW,FOB,CFR,CIF,DDU,DDP
7. What are our payment methods and currency transactions?
Accepted Payment Currency:USD;EUR,CNY；Accepted Payment Type: T/T,L/C.
8. What’s your warranty policy?
We provide 12-month warranty for all main equipment. During this period, parts with quality issues will be replaced free of charge.
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